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Field Service and Repair

Quick links and helpful resources from your field service team at VEGA.

VEGA field service experts have a wealth of knowledge and experience when it comes to installing and maintaining VEGA instruments. Use these resources or call our 24-hour technical support hotline to get the help you need.

Schedule a service visit

Technical support

At VEGA you can reach specialists around the clock who, in many cases, can solve the problem straightaway over the phone.
But should that not be possible, they will arrange everything necessary to get the job done: from the quick dispatch of a replacement instrument to the immediate deployment of a specialist to your location.

Our telephone support is of course free of charge

VEGA service 24-hour hotline:

+1 (844) VEGA-NOW

Day or night, you can reach a VEGA specialist who, in many cases, can solve problems over the phone. If that’s not possible, they do everything they can to get your process up and running again, ranging from the express delivery of replacement electronics or a new instrument to getting a specialist to your facility as quickly as possible.

Consultation: +1 513-272-0131

Technical service: +1 844 834 2669

Tips & FAQs

VEGA Field Service Pro Tips & FAQs

VEGA field service experts have heard and seen it all when it comes to maintaining VEGA sensors. Here are some tips, tricks, and FAQs from our field service team to help you as you’re installing and setting up your VEGA instruments. Visit our tips & FAQ page regularly for new updates and advice.
Check out our pro tips

DTM Quick Reference Guide

Download the DTM Quick Reference Guide for a step-by-step guide outlining how to uninstall the current DTM and download and install the new DTM collection.
Download our DTM guide

Useful service tools

Instrument serial number search

Via its serial number, you can find all important documents and information relating to your instrument.
Instrument search

TeamViewer

Via TeamViewer, the VEGA service technician can connect to your PC and give you optimal support.
Download TeamViewer

Full access to download information

VEGA provides permanent access to information about your VEGA instrumentation.
Visit the download center

Setup and commissioning

All VEGA sensors can be mounted, commissioned, and configured by the user.
Setup and commissioning

Training Courses

VEGA offers a variety of training solutions that combine hands-on experience and in-depth instruction to meet your company’s training and development needs.
Browse Training Courses

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